Return Policy

We value customer satisfaction the most, however if for any reason you are not satisfied with your purchased product, you can return the product with informing us within 7 days from the date you received the shipment.

Kindly send us an email on returns@goldenriders.in within 7 days from the date you receive the shipment. The products you wish to return, for a refund or exchange should be repacked in their original packaging, with all the tags intact and in an unused, undamaged & unwashed condition.
Note:- Shipping is free while booking orders with us, but considering a case of return original shipping charges would be deducted and the cost of returning goods to us will be bear by customer. We request you to pack the goods properly and send back the goods using well reputed logistic company. We’re not responsible for any damage or loss happens during return shipment.

For return shipment note our address :
GOLDEN ROADIES
3rd floor,
Building GC-18,
Pul Pahladpur
New Delhi- 110044

Refunds :
If you have used the PayUmoney payment gateway while placing your order, a 3.5% deduction shall be made on the order value. This is the non-refundable commission that the payment gateway charges us. The refund amount (order value – 3.5% deduction & original shipping cost) will be credited to your chosen bank account within 7 business days after inspection of the returned items at our warehouse. In case of money being transferred directly to our company account, there will be only original shipping charges deduction.

Please note that there will not be Cash refunds.

Exchanges
:
In case you opt for an exchange because of incorrect size, the customer should return the incorrect product to us within 10 days from the delivery date, with the proof of purchase. If we find the products are returned with all the tags intact and repacked in their original packaging, in unused, unwashed and undamaged condition, we would help the customer with the different size in the same product, provided the size required is available in stock.

There will be no deduction, but a reshipment fee will be charged.

In case you opt for an exchange in return to any other product, there will be no deduction, but a reshipment fee will be charged. You can pick any product/s for same or more worth. In later case, customer needs to pay additional amount and inform us by over a mail at orders.goldenroadies@gmail.com. For order confirmation you will get a notification within 8 hours of sent mail.